Privacy Policy

We may collect your name, phone number, email address, city, delivery address, product interest, order details, payment confirmation details, repair request details, and messages sent through WhatsApp, forms, email, or checkout.

We also collect basic technical information such as pages visited, device type, browser type, referring pages, approximate location signals, and search terms used on the website. This helps us improve product discovery and website performance.

We use customer information to confirm product availability, process orders, arrange delivery, provide repair guidance, answer compatibility questions, improve customer support, prevent fraud, and keep accurate service records.

We may also use aggregated, non-personal website behavior to improve SEO, AEO, product pages, category pages, search suggestions, and the customer journey.

When bank transfer or other direct payment methods are used, we may ask for payment screenshots or transaction references only to verify the order. We do not ask customers to share unnecessary banking passwords, OTPs, or sensitive account access details.

Customers can contact us at +923110066648 or suport@appleoffical.pk. Messages sent through WhatsApp or email may be kept so our team can continue support, confirm previous order details, and resolve service questions.

The website may use cookies, local storage, and analytics technologies to keep cart behavior working, understand website usage, and improve loading speed, search, and category navigation.

We share customer information only when needed to complete an order, arrange delivery, process support, comply with legal obligations, prevent misuse, or work with service providers who help operate the website and customer support.

You may request correction or removal of your personal contact details from active support records where legally and operationally possible. Some order and transaction records may be retained for accounting, warranty, fraud-prevention, or dispute-resolution purposes.